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| Consulting in Action |
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| Improv! |
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| The Invisible Factors |
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| Why Experts Struggle |
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"Extraordinary consultants know that great client
relationships depend on all the work that goes on
behind the scenes to make the face-to-face
interactions successful. BossaNova helped us give
our new client an experience that was different from
any other consultant they had hired in the past. Our
client significantly expanded the scope and duration
of our contract as a result"—CEO, boutique
consulting firm |
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When professional services firms do invest in the "intangibles" of professional services, it's usually in training: project management tools, negotiations techniques, interpersonal/collaboration skills, teaming.
But what about the sometimes invisible aspects of your client interactions? Trustworthiness, organizational sensitivity, and the ability to manage emotions during difficult exchanges with clients? And what about the inner workings of your business that impact your clients' experience, such as team development practices, firm philosophy and methodologies, organization culture and values, and your executives' approach to leadership?
Learn more about how BossaNova builds your strength in all aspects of the "intangibles" of professional services.
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