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The Trusted Advisor |
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| Consulting Skills |
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Facilitation Skills |
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| Improv! |
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"BossaNova knows the consulting environment
first-hand. They combine their own experience,
strong facilitation skills, and an ability to
motivate people to really engage in what they are
learning"—David Seelke, Senior Associate, Booz
Allen Hamilton |
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Mastering client
relationships doesn’t just happen — it requires the same investment
you’ve made in your industry and subject matter expertise.
BossaNova’s customized learning programs teach people in client service roles how to be
the package deal that internal and external customers expect: informed, industry-savvy,
collaborative, personable, and most of all trustworthy.
Used in both global and boutique firms, BossaNova's customized learning programs help you build client relationships that are productive, lasting, and rewarding.
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 You've
had The Trusted Advisor on your bookshelf for years...are you walking the
talk? The honest answer is probably "sometimes." And yet trust is the glue
that holds great client relationships together.
BossaNova’s partnership with author Charles H. Green brings the best of The
Trusted Advisor to your consulting staff. We offer one-hour keynotes,
multi-month learning programs, and various options in between.
More...
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“I wanted to thank
you and Charlie for your work and help with Trusted Advisor:
Walking the Talk. This program was truly remarkable for both
professional and personal growth and it really helped not only
me, but those around me. The session was transformative. Several
of us attended from the same organization, and we have noticed
major changes in each other since then. We’ve also set up
monthly meetings to keep each other accountable for applying
what we learned.”— Anna D., senior consultant |
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What: |
Develop the mindsets, skills, and day-to-day practices of a
Trusted Advisor |
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Who: |
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For your entire
organization or strategically targeted groups, such as in tact
work teams, senior consultants, and new consultants
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Created in
partnership with your Learning & Development organization and
senior business leaders.
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How: |
Choose one of the following or combine several for maximum impact:
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Open enrollment
programs
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Customized workshops
(1 - 3 days)
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Individual and
team coaching
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Keynotes and
learning modules to add to off-sites, workshops, and other
established learning programs
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| “As a result of the Trusted Advisor workshop, I
was immediately able to talk more transparently with my client
about issues that I had been avoiding. I called him during the
workshop and basically had the courage to say, ‘Here's where we
are, it's not good news, but let's move on and see where we can
go from here.'” —Participant |
Read and print more about this program (agenda, sample materials,
client testimonials, and more)
Contact us to find out how our Trusted Advisor programs can benefit
your organization |
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BossaNova’s Consulting in
Action for New Professionals is a consulting “bootcamp” designed to
quickly acclimate entry-level consultants to their new work environment.
The program emphasizes the emotional and social intelligence required to
be a successful consultant. It introduces key consulting concepts and
skills, including topics such as the six phases of consulting, team
basics, and being a Trusted Advisor.
More...
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“BossaNova’s
facilitators obviously know the consulting environment. They
combine their own experience with strong facilitation skills and
an ability to motivate people to really engage in what they are
learning. BossaNova’s approach was really well-rounded and
helped our new consultants make a smooth transition from
academia to professional life”—David Seelke, Senior
Associate, Booz Allen Hamilton |
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What: |
Prepare your new
professionals for success in the consulting environment and
client-facing roles |
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Who: |
Entry-level
consultants |
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How: |
This program is customizable. The standard format includes:
- Three half-day sessions delivered over a period of two
months.
- In the interim, participants complete “research
projects” that immediately put their consulting skills to
work.
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| “I thought that all of the projects were
great—definitely hot topics for us”—Participant, 2008 |
Read a client story
Read (and print) more about this program (agenda, sample materials,
client testimonials, and more)
Contact us to find out how our Consulting Skills programs can
benefit your organization
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BossaNova’s The Trusted Consultant combines advanced consulting skills with the best practices of a "Trusted Advisor." Developed in partnership with Trusted Advisor Associates, the program provides in-depth experience with the cognitive, emotional and social skills required to be masterful in any consultative role. Topics include applying the Trust Equation, understanding real client needs, the dynamics of influence, dealing with conflict, and how to consistently elevate your role from custodian to collaborator to Trusted Advisor.
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“Moving from Collaborator to Trusted Advisor requires a real focus on mindset, and a commitment to creating safe havens for tough issues. Now I know better how to understand what my client has in mind and what his real goals are. Right away, this has led to much more effective interations." — Participant, 2011 |
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What: |
Take your consulting skills to the next level; elevate the quality of any consultative relationship |
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Who: |
- Service providers with at least five years of experience in consultative roles
- Account team leaders
- Project managers
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How: |
This program is customizable. The standard format includes:
- Two- day immersion in a classroom environment;
- Follow-up and reinforcement, tailored to fit your organization.
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| “We had fantastic dialogue with colleagues and the instructor, along with role playing in a safe environment. A great combination”—Participant, 2011 |
Contact us to find out how The Trusted Consultant can
benefit your organization
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Your client meetings are a
great opportunity to accelerate project results, get buy-in, and
establish "eminence" with many clients at once. BossaNova Consulting
Group’s Facilitation Skills for Consultants was specifically developed
to teach consultants in client-facing roles how to both design and
deliver meetings that make a mark.
There's no doubt that consulting skills apply when facilitating groups.
But there's much more to successfully convening 5 - 150 clients than
meets the eye. The best leaders make it look easy when in reality...it's
not.
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“This was one of the best, if not *the* best, training courses I've taken. It really should be a mandatory course for all consulting practitioners. The skills that are taught are invaluable and can be applied to many different aspects of our day-to-day activities. The instructors really did an excellent job!" — Participant, 2011 |
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What: |
Accelerate project
results by adding meeting design and facilitation skills to your
consulting toolkit |
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Who: |
Consultants in client-facing roles |
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How: |
This program is customizable. The standard format includes:
- Two staggered classroom days with a practicum in between
using a current or potential client opportunity
- Spot coaching and office hours via phone and email for
up to two months after the classroom portion of the program.
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"This training was fantastic and very valuable – thank you! I'm actually sorry we don't have a Day 3 to go to." — Participant, 2011 |
Read a client story
Read and print more about this program (agenda, sample materials,
client testimonials, and more)
Contact us to find out how our Facilitation Skills programs can
benefit your organization
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BossaNova combines professional comedy talent with training and consulting expertise to create learning programs that will never be forgotten.
Tell us your business challenge: leadership, innovation, client relationships, training, customer service, morale. Whether you can spare an hour, a day, or a month, we've got a program that fits. And if we don't, we'll improvise with you to create one. You'll be laughing while advancing your business goals. What could be better?
More…
Find out
more about who we work with. |
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