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"BossaNova's Trusted Advisor: Models, Myths, and
Moments of Truth was a terrific way to reinvigorate
our employees on the topic of client relationships.
The best part of the event was that even though we
had dozens of people in the room plus over 40 folks
attending via teleconference, everyone was engaged
in some manner. I would recommend this event to
anyone looking for new and innovative ways to
interact with their clients that lead to a
noticeable difference in business results"—Sahar
Javadi, Senior Manager, Client Engagement,
Blackboard |
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Avoiding Disappointing
Returns on Soft Skills Training
The biggest differentiator in service delivery is
not what you know, but how you interact with clients.
Unfortunately, soft skills mastery doesn't just happen; it requires two
important things: (1) the same dedication you apply to
increasing your subject matter knowledge/industry expertise and (2)
training programs that are designed to form lasting habits.
 In
Learning that STICks, BossaNova has documented a clear path to
increasing your learning ROI. Learning that STICks is learning that is
Sustainable, Transformational, Intelligent and Collaborative. STICky
learning is flexible; it can expand or contract to fit time, budget, and
resource constraints. In every case, being STICky pays off.
Click
here to
download our Learning that STICKs white paper (no registration
required).
Click
here if you’d like to have a hard copy sent to you.
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Our presentations are engaging, entertaining, and most
of all practical. You walk away with tools and
techniques that you can immediately apply.
| "Andrea recently presented to a group of Mind Farm
independent consultants on the topic of becoming a
trusted advisor to your clients. In a short period of
time and with a great deal of interactivity and energy,
Andrea was able to give all in attendance a clearer view
of how they could improve their own client relationships
and takeaways that could be implemented
immediately"—Andrea Fuller, The Mind Farm |
Contact us for more
information about our presenters.
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Download
Learning that STICKs now (1.13MB) (no
registration necessary)
You might also like …
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 How to Speak Honestly in Business
Download (441KB)
Business advisors (or for that matter, people) who don't create false or misleading impressions are like unicorns: not
inconceivable, but pretty infrequent. Yet we say trust is
critical to client-advisor relationships. Find out how to
reconcile these two "truths.”
Written with Charles H. Green, co-author of The Trusted Advisor
and author of Trust-Based Selling.
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82 Ways to Build Trust with
Clients
Download (202KB)
Discover four secret ingredients -- and more than a dozen
actions for each – to boost your score on the Trust Equation.
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 High Impact Client Presentations
Download (191KB)
Five tips to apply any time you are trying to influence a group
of people, guaranteed to have impact regardless of your role,
your audience, or your time boundaries.
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